VANO LIMITED (“VANO”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through vanoadltd.com and in the course of our brand and media engagements, how we use it, and the choices you have. We handle personal data in line with the Personal Data (Privacy) Ordinance of Hong Kong and, where relevant, other applicable data protection laws.
Who we are
VANO LIMITED is an independent brand and media practice registered in Hong Kong, with its studio at Room A27, 24/F, The Hyde, Prince Industrial Building, 706 Prince Edward Road East, San Po Kong, Kowloon, Hong Kong. For any privacy question, contact us at vano@vanoadltd.com.
Information we collect
- Enquiry details. When you contact us through the site or by email, we collect your name, company, email address and the contents of your message.
- Client engagement data. In the course of delivering work, we may process business contact details and campaign-related information you share with us.
- Site usage. Basic technical data such as browser type, device and pages viewed, used to keep the site secure and improve it. We keep this to a minimum and do not use it to build advertising profiles of site visitors.
How we use it
- To respond to your enquiry and, where relevant, prepare a proposal.
- To deliver, manage and report on the services we provide to clients.
- To operate, secure and improve vanoadltd.com.
- To meet legal, accounting and regulatory obligations.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Legal basis
We process personal data where you have given consent, where processing is necessary to take steps at your request before entering an agreement or to perform one, and where we have a legitimate interest in running and protecting our business that is not overridden by your rights.
Sharing and service providers
We use a small set of trusted service providers — for example email, hosting and analytics — who process data only on our instructions and under appropriate confidentiality and security obligations. Where we buy media on a client’s behalf, data is handled under the terms of that engagement and the relevant platform agreements.
Retention
We keep personal information only for as long as needed for the purpose it was collected, to maintain our business records, or to meet legal requirements — after which it is securely deleted or anonymised.
Your rights
You may request access to the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To make a request, email vano@vanoadltd.com and we will respond within a reasonable period.
Cookies
The site uses only the cookies needed for it to function and to understand aggregate usage. You can control or clear cookies through your browser settings; disabling them may affect some site features.
Changes
We may update this policy from time to time. The effective date above reflects the latest version, and material changes will be posted on this page.
Contact
Questions about this policy or your personal data can be sent to vano@vanoadltd.com or by post to the studio address above.